Art and Deco By Natasha為我們銷售的所有國家/地區提供免費標準送貨方式。
Shipping fees are all included in every single item’s price, so there is no need to worry about how much you need to pay as shipping cost.
International Air Post Time Estimates: 2-4 Weeks, Not Include Destination Tracking Status Update.
Extremely Good for Orders Shipping to some EURO Countries.
Delivery by Local DHL Carriers
5-10 Business Days Delivery
Tracking Status Updates Online As Soon As Orders are Shipped Out.
DHL Express Delivery Time Estimates: 3-5 Days.
Actual Weight or Dimension Weight over 3kg will switch to DHL shipping method if the order is to USA.
EMS Delivery Time Estimates: 7-15 Days, With Detailed Destination Tracking Status Update.(EMS Countries: United State/US, Canada, Australia and so on)
4PX Delivery Time Estimates: 7-20 Days, With Detailed Destination Tracking Status Update.
Delivery time guarantees for orders placed during the months of November and December will only apply to orders using DHL Express Shipping Method.
All other orders placed with standard shipping will not be eligible for replacement or refund until 50 days after packages were shipped out. We encourage all customers to switch to DHL Express to avoid delays during the peak season.
International shipping fees:
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We 別 take responsibility for customs fees in any countries.
All products are made to you – after your order is is checked in with us.
Returning Damaged / Defective Items
In cases of the damage or defect, the return process can be expedited by providing us a digital pictures or videos of the damage or defect (along with a clear description of the problem) through email email@example.com
Return shipping cost
Art&Deco By Natasha will cover return shipping cost or refund only in cases when items have arrived in damaged condition or are confirmed by Art&Deco By Natasha Customer Service Teams to be defective.
Otherwise, no abnormalities in our quality under the service will not provide return. Please contact us for the best solution – we always want happy costumers.
All products are made to orders, and cannot be returned unless there is an issue with the products quality.
In this case, please contact us and we will either replace the product or give you a refund – in this circumstance we will also refund you for the shipping cost.
如果產品損壞或有缺陷，並且客戶堅持要求退貨，我們將與我們的工廠安排如何處理退貨，然後將物品放回運輸到Art＆Deco By Natasha。